Contact Fort Hays Old West Town
If you’re planning a visit, arranging a group trip, or just looking for a quick answer, the Fort Hays team is here to help. Reach out anytime. We’ll make sure you have everything you need for a smooth, memorable day in the Old West Town.
Contact Fort Hays Old West Town
If you’re planning a visit, arranging a group trip, or just looking for a quick answer, the Fort Hays team is here to help. Reach out anytime. We’ll make sure you have everything you need for a smooth, memorable day in the Old West Town.
Get In Touch
Our team is available to help with questions about hours, directions, attractions, group bookings, or the Chuckwagon Supper & Show.
Whether you’re planning ahead or already on the road, we’re happy to guide you.
Call or Email Us
Phone: (605) 343-3113
Great for quick questions, show schedules, and day-of planning.
Email: office@mountrushmoretours.com
Best for group inquiries, bus tours, and general information.
Send a Message
Have a specific question? Use the contact form below and our visitor services team will get back to you within 1–2 business days. You’ll receive an automatic confirmation so you know we received your note. We respond to most messages during normal business hours.
Visit Us at Fort Hays
Fort Hays Old West Town
2255 Fort Hayes Dr
Rapid City, SD 57702
We’re located on Highway 16, the main road to Mount Rushmore — easy to find and simple to navigate.
Business Hours
Fort Hays operates seasonally, with different hours depending on the attractions you plan to enjoy.
General Hours:
• Spring–Fall: Open daily 7:00 A.M. – 7:00 P.M. (MID-MAY- MID-OCTOBER)
• Winter: Limited access Winter Tours Only (check ahead)
Chuckwagon Supper & Show:
• Evening schedule, seasonal
• Dinner served before the show
Buffalo Hunt Coaster:
• Operates during seasonal daytime hours
Artisan Demonstrations:
• Scheduled throughout the day at rotating shops
Connect With Us Online
Follow us for updates, photos, behind-the-scenes moments, and seasonal announcements:
Frequently Asked Questions
How Quickly Do You Respond?
Most messages are answered during business hours, usually within 1–2 business days.
Do I Need Tickets Before Arriving?
Tickets are recommended for the Chuckwagon Supper & Show and Buffalo Hunt Coaster. Admission to explore the Old West Town is open to the public.
Where Should I Park?
We offer free on-site parking, including oversized vehicle and bus parking.
Is The Town Wheelchair Accessible?
Yes — most boardwalks, paths, and entrances offer accessible routes.
Is Food Available During The Day?
Snacks and drinks may be available depending on the season. The Chuckwagon Supper & Show is a scheduled dinner event.
Plan Your Trip to Fort Hays
Ready to put your visit together? Use the links below to explore our most popular attractions and plan your day.